Complaints & KOFA

Build the complaint before the deadline runs out

When a tender you should have won goes to the wrong supplier, you often have 10 days to react. Tenderen gathers every relevant document, searches KOFA precedent and applicable statutes in similar cases, and produces a well-reasoned complaint draft in hours — not weeks.

No credit card requiredGet started in 2 minutes

The problem

The complaint window is short and the documentation is scattered

After a rejection or an award you believe is wrong, the clock starts ticking. Evidence is spread across emails, old file versions and bid material — and precedent has to be found manually in a KOFA database that isn't exactly Google.

10 d

complaint window in most cases

The standstill period is short. To file a complaint against a rejection or award, the brief has to be ready and submitted before next Tuesday morning.

Scattered

documentation across seven channels

The bid sits in SharePoint, communication in Outlook, prices in Excel, Q&A on Doffin — and everything has to be collected in a matter of days.

1000+

KOFA decisions to search through

Relevant precedent for your exact situation almost always exists — but finding it manually in one evening is nearly impossible.

The solution

Complaint workflow from documentation to finished draft

Tenderen gathers the full case history for the tender, finds KOFA decisions with similar facts, and produces a well-reasoned draft grounded in the public procurement regulation (FOA), the Procurement Act and practice from comparable complaints.

Complete case file in minutes

Tenderen gathers the entire tender history — tender documentation, every version, Q&A, your bid, communication and award letter — and builds a chronological case file ready for complaint review.

Precedent search across KOFA practice

Search decisions from the Norwegian Complaints Board for Public Procurement (KOFA) on the facts, not just keywords — find cases with similar requirement breaches, evaluation errors or award disputes.

Statutory references out of the box

Tenderen identifies which provisions in the procurement regulation (FOA) and the Procurement Act apply, and cites them correctly with context — from ESA practice to the latest amendment.

Complaint draft with reasoning

Get a first draft of the complaint, with facts, arguments, legal basis and prayer for relief — structured the way KOFA expects, ready for legal review.

How it works

Three steps from rejection to filed complaint

01

Import the full tender case

Tenderen pulls in everything from the original bid project — or you upload documentation from a tender delivered outside the platform.

02

Get the facts and precedent on the table

Tenderen summarises what has happened, points to potential breach points against the regulations, and surfaces the 3-7 most relevant KOFA decisions.

03

Finalise and file

Use the draft as your base, fine-tune with legal counsel, and submit through KOFA's portal. The entire complaint process is documented for any later litigation.

Used by suppliers that won't accept unfair losses

Lawyers, bid leaders and technical leads use Tenderen to prepare complaints to KOFA, interim injunctions and litigation — with facts, precedent and arguments lined up from day one.

3 h

From rejection to complaint draft

1000+

KOFA decisions indexed

FOA

Statutes linked automatically

10 d

Complaint window honoured

Don't lose the contract — and don't lose the deadline.

Upload the tender case and get a well-reasoned complaint draft over a morning meeting. Free to start, ready for legal review before lunch.

No credit card requiredGet started in 2 minutes