Privacy Policy

1. Introduction

Tenderen AS ("we", "us", "our") is the data controller for personal data collected through our platform. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection legislation, including GDPR.

This privacy policy explains what information we collect, how we use it, and what rights you have.

2. What information we collect

We collect the following types of information:

• Account information: Name, email address, phone number, company name
• Usage data: How you use the service, search history, saved tenders
• Technical data: IP address, browser type, device information
• Payment information: Billing address (card data stored with payment provider)
• Communication: Support inquiries and other correspondence

3. How we use the information

We use your information to:

• Deliver and improve our service
• Customize tender recommendations based on your company profile
• Send you alerts about relevant tenders
• Process payments and billing
• Provide customer support
• Analyze usage patterns to improve the product
• Comply with legal obligations

4. Legal basis

We process personal data based on the following legal grounds:

• Contract: To fulfill our agreement with you as a customer
• Legitimate interest: To improve the service and marketing
• Consent: For marketing communications
• Legal obligation: For accounting purposes

5. Sharing of information

We only share personal data with third parties when necessary:

• Service providers: Hosting, analytics, payment processing
• Legal requirements: When required by law
• Business transfer: In case of merger or acquisition

We never sell your personal data to third parties.

6. Data storage and security

All data is stored on secure servers in Norway. We use industry standards for security, including encryption of data in transit and at rest.

We retain personal data as long as necessary to fulfill the purpose of processing, or as long as required by law.

7. Your rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Request limited processing
• Data portability: Receive your data in a structured format
• Objection: Object to certain types of processing

To exercise your rights, contact us at [email protected]

8. Cookies

We use cookies to improve user experience, analyze traffic and customize content. You can manage your preferences through your browser settings.

9. Changes

We may update this privacy policy from time to time. For significant changes, we will notify you via email or through the service.