Can Tenderen staff see our data?

Not without your consent for a support case, and such access is logged.

When will SSO be available?

There is no date yet. Contact us if SSO is a requirement, so we know who needs it.

Help center

Sign-in, roles, two-factor authentication and SSO

You sign in with a link sent to your email or with a password, you can turn on two-factor authentication with an authenticator app, and every user has the role Owner, Admin or Member. Single sign-on (SSO/SAML) is not available yet.

Sign-in

Enter your email and Tenderen sends a sign-in link, or sign in with a password if you have set one. Repeated failed sign-in attempts are blocked for a while.

Two-factor authentication

Turn on two-factor authentication under Settings → Account. You scan a QR code with an authenticator app and then enter a six-digit code when you sign in.

Roles

Owner and Admin: manage users, billing, integrations and API keys.
Member: works on tenders and bids.
External access: share one part of the work with someone outside the company through a link you can revoke at any time.

API keys

On Enterprise, Owners and Admins create API keys with chosen scopes. New keys are read-only by default, the full key is shown once and only a hash is stored, and keys can have an expiry date and be revoked at any time.

Limits

Single sign-on (SSO/SAML) and automatic user provisioning (SCIM) are not available.
ISO 27001 certification is in progress; Tenderen is not certified yet.

Frequently asked questions

Can Tenderen staff see our data?: Not without your consent for a support case, and such access is logged.
When will SSO be available?: There is no date yet. Contact us if SSO is a requirement, so we know who needs it.

Security →Data, privacy and security →Tenderen API and MCP connector →Data processing agreement →

Still stuck?

Email [email protected] and a person on the team will answer. Logged-in users can also send a request from the in-app help page.

Last reviewed 4 October 2026