Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us provide a better experience by remembering your preferences and understanding how you use our service.

This policy explains which cookies Tenderen uses and how you can manage them.

2. Essential cookies

These cookies are required for the platform to function properly and cannot be disabled:

• Session cookie: Keeps you logged in while using the platform
• CSRF token: Protects against cross-site request forgery attacks
• Preferences: Remembers your language and display settings
• Cookie consent: Stores your cookie preference choices

3. Analytics cookies

We use analytics cookies to understand how visitors interact with Tenderen. This helps us improve the service:

• Google Analytics: Collects anonymous usage data such as pages visited and time spent
• Performance monitoring: Helps us identify and fix technical issues

Analytics data is aggregated and cannot be used to identify individual users.

4. Third-party cookies

Some of our features rely on third-party services that may set their own cookies:

• Stripe: Payment processing and fraud prevention
• GetCookies: Cookie consent management

5. Managing cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect how the platform works.

To opt out of analytics cookies specifically, you can use the cookie consent banner shown when you first visit the site, or adjust your preferences in your browser settings.

6. Cookie retention

Essential cookies are stored for the duration of your session or up to 30 days for persistent preferences. Analytics cookies are retained for up to 26 months, in line with Google Analytics defaults.